Privacy Policy & Data Management

Effective Date: 22 September 2025

1. Overview

This Privacy Policy explains how we collect, use, and protect your personal information when you use our application ("App"). By using the App, you agree to the terms of this Privacy Policy.

2. Information We Collect

We only collect the minimum personal information required to provide and maintain our services. This includes:

• Name – used to identify your account and personalize communications.
• Email Address – used strictly for account verification and sending notifications related to the App.

We do not collect sensitive personal data or any other information not mentioned above.

2.1 Payment Information (NoticeBoard Pay)

When you use NoticeBoard Pay to make payments for listings or premium services, our payment processing partner PayNow may collect additional information necessary for transaction processing:

• Payment Method Details – including card numbers, bank account information, and billing addresses
• Transaction Data – payment amounts, dates, and transaction IDs for record-keeping
• Billing Information – addresses and contact details required for payment verification
• Device Information – IP addresses, device identifiers, and location data for fraud prevention

Important: PayNow reserves the right to collect and store this payment information in accordance with their own privacy policy and applicable financial regulations. This data collection is necessary for secure payment processing, fraud prevention, and compliance with banking regulations.

3. How We Use Your Information

Your personal information is used solely for the following purposes:

• To verify your account and enable secure access to the App.
• To send important notifications, such as updates, security alerts, or service-related messages.
• To process payments and provide NoticeBoard Pay services.

We do not use your information for advertising, marketing to third parties, or any purpose outside the App.

3.1 Payment Data Usage

Payment information collected through NoticeBoard Pay is used exclusively for:

• Processing your payment transactions
• Preventing fraud and ensuring transaction security
• Providing refunds when applicable
• Complying with financial regulations and audit requirements

PayNow may use your payment data for their own fraud prevention, compliance, and service improvement purposes as outlined in their privacy policy.

4. Sharing of Information

We do not sell, rent, or trade your personal data. Limited sharing may occur only in the following situations:

• With trusted service providers who assist in operating the App (e.g., secure email servers), under strict confidentiality agreements.
• With PayNow, our payment processing partner, for the purpose of processing payments and preventing fraud. PayNow's use of your data is governed by their own privacy policy.
• When required by law, regulation, or legal process.

4.1 Payment Data Sharing

When you make payments through NoticeBoard Pay, your payment information is shared with PayNow for transaction processing. This includes:

• Payment method details (securely encrypted)
• Transaction amounts and reference numbers
• Billing information for verification
• Device and location data for fraud prevention

PayNow may share this information with banks, financial institutions, and regulatory bodies as required for payment processing and compliance with financial regulations.

5. Data Retention

We retain your information only as long as necessary to provide the App's services and fulfill legal obligations. Once your account is deleted or becomes inactive, your information will be securely removed within a reasonable period.

5.1 Payment Data Retention

Payment transaction data may be retained for longer periods due to:

• Financial regulations requiring transaction records for audit purposes
• Fraud prevention and security requirements
• Dispute resolution and chargeback handling
• Tax and accounting compliance

PayNow may retain your payment data according to their own retention policies and applicable financial regulations, which may extend beyond our standard data retention period.

6. Your Rights

You have the following rights regarding your personal data:

• Request access to the personal information we hold about you.
• Request correction or updates to inaccurate data.
• Request deletion of your information, subject to legal or operational requirements.

To exercise these rights, please contact us at info@noticeboard.co.zw.

7. Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal data. While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure.

8. International Data Transfers

Your data may be processed on servers located in other countries. We ensure that adequate safeguards are in place to protect your data in compliance with applicable privacy laws.

9. Children's Privacy

Our App is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated within the App or via email before taking effect.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: info@noticeboard.co.zw

Website: noticeboard.co.zw

By using our App, you acknowledge that you have read and understood this Privacy Policy.